Your privacy matters to us. This Privacy Policy explains what personal data cassino collects from players in the Philippines, how we use it, and the rights you have over your own information. Please read this page carefully before creating an account.
This Privacy Policy applies to all players who access cassino from the Philippines. By registering an account or using any part of our platform, you acknowledge that you have read and understood how we handle your personal information. If you have questions about any section, our FAQ page provides additional guidance.
When you register and use cassino, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. Registration details include your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals securely. During your sessions on the platform, we automatically gather technical data including your IP address, device type, browser version, and session timestamps. This technical data helps us detect suspicious activity, prevent fraud, and improve the overall performance of the platform for Filipino players.
The personal data we collect is used exclusively to operate, maintain, and improve the cassino platform for players in the Philippines. Your identity and payment details are used to verify your account, process transactions, and comply with anti-money laundering obligations under applicable Philippine law. We use your contact information to send you important account notifications, security alerts, and updates about changes to our terms or this Privacy Policy. With your explicit consent, we may also send you promotional communications about new games, bonuses, or platform features — you can opt out of these at any time from your account settings. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes under any circumstances.
cassino uses cookies and similar tracking technologies to keep your session active, remember your preferences, and analyse how players navigate the platform. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to log in or place bets. Analytics cookies help us understand which features are most popular among Filipino players so we can prioritise improvements. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to core platform features. We do not use third-party advertising cookies or share browsing data with external ad networks.
We share your personal data only with trusted service providers who are contractually bound to handle it securely and solely for the purpose of supporting our platform operations. These include payment processors that handle PHP transactions, identity verification partners, and cloud infrastructure providers that host our platform data. All third-party partners are required to maintain data protection standards consistent with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173). We may also disclose your information to regulatory authorities or law enforcement agencies when required by law or when necessary to protect the rights and safety of our players. We will never share your data with unrelated third parties for commercial gain.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine financial regulations and anti-money laundering laws. Transaction records are typically retained for a minimum of five years following the date of the transaction in accordance with applicable legal requirements. If you request account closure, we will deactivate your account and begin the process of anonymising or deleting personal data that is no longer required for legal or regulatory purposes. Certain data may be retained in anonymised form for statistical and platform improvement purposes even after your account is closed. You may request a copy of the data we hold about you at any time by contacting our support team.
As a data subject under the Philippines Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, which is the purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you and to request corrections if any information is inaccurate or incomplete. You may object to the processing of your personal data or request that we restrict how we use it in certain circumstances, such as when you dispute the accuracy of the data. You also have the right to data portability, meaning you can request that we provide your data in a structured, commonly used format. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page.
cassino employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) protocols, ensuring that your login credentials and payment details are protected in transit. We conduct regular security audits and vulnerability assessments to identify and address potential risks to our platform infrastructure. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations.
We may update this Privacy Policy from time to time to reflect changes in our platform, applicable Philippine law, or industry best practices. When we make material changes, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The effective date at the top of this page will always reflect when the policy was last updated. Continued use of the cassino platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request account closure by contacting our support team.
Here is a quick summary of the key rights you hold as a cassino player in the Philippines.
You can request a full copy of the personal data we hold about you at any time. We will respond within the timeframe required by Philippine law and provide your data in a clear, readable format.
If any of your personal details on file are inaccurate or out of date, you have the right to request a correction. Simply contact our support team and we will update your records promptly.
You may request deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to our legal retention obligations under Philippine financial regulations.
You can object to certain types of data processing, including direct marketing communications. Opting out of promotional emails is available directly from your account settings at any time.
You have the right to receive your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose to do so.
Where we process your data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
If you have any concerns about how your personal data is handled, our FAQ covers the most common questions from Filipino players. You can also create a free account and explore our responsible gaming tools — your privacy is protected from day one.